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Register your Colnago
If you have just bought a Colnago, register your new bike on our portal. This gives you numerous benefits, including the Colnago 3-year warranty (instead of the statutory 2 years).
If your model is one of those equipped with NFC technology (such as C68 and V4Rs) you can also register it on the Colnago blockchain. In addition to the extended warranty, you will receive digital certification of the authenticity and ownership of your bicycle, with the associated legal and economic advantages
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Colnago 3-year warranty
On all its products, Colnago offers a two-year statutory warranty under European law and a one-year warranty on paintwork.
By registering your bike on our Website [Here's the link you need], you will also get the Colnago Warranty: your bike will be protected for 3 years from purchase instead of the 2 years required by European law.
At this link you can read the legal details of the Colnago Warranty and the conditions under which it applies.
Colnago Blockchain | Digital Certificate of Ownership
If you register the ownership of your bike on the blockchain instead, via the Colnago App, you will get a digital certificate of ownership of your Colnago.
It means that you can at any time prove that you are the real owner of that bicycle. Thanks to the NFC tag stuck on the frame, this information will be readable directly from the bike This fact severely limits the market for stolen bikes, and makes the theft of a Colnago hugely inconvenient, effectively discouraging it.
Bike without NFC technology - Blockchain
This applies if you have purchased one of the following models: V3, G3-X, V3Rs, TT1, Master, Arabesque or any other pre-2021 model.
To obtain the 3-year legal warranty, click on this page and fill in the form that appears with the purchase and bicycle data.
To obtain the Colnago Warranty it is essential to register the bike within 30 days of purchase. The date of the invoice or sales receipt, which you will be asked to upload, will be decisive.
Bikes with Colnago NFC Blockchain technology
If you have purchased a C68 or V4Rs or any limited edition bike produced since March 2021, then your bike is equipped with an NFC tag.
The NFC tag is a special screen-printed sticker placed between the down tube just below the water bottle. To register your bike and get the Colnago Warranty extension, simply download the Colnago app [for iPhone or Android] to your mobile phone and follow the step-by-step instructions.
The Colnago NFC sticker (or 'tag') is located on the down tube, just below the water bottle.
1.If you own a V4Rs or a C68, you can register the ownership of your bike on the Colnago blockchain. This way, you get the Colnago 3-year warranty and the benefits of digital certification of your bike's ownership and authenticity.
2. First, you will need to download the Colnago app from the App Store if you have an Apple phone, or from Google Play if you have an Android phone. Use the same credentials as your colnago.com account to log in, or create a new account.
3. Once inside the app you will be asked to enter your personal data and scan one of your documents. Colnago does not save this information. They are only used to certify that you are a real person.
4. The next step is to create a 'blockchain wallet': with this step you create a virtual container, associated with your account, in which your Colnago bikes will be stored, once registration is complete.
At this stage you will be asked to save a password for the wallet and a code consisting of a series of 12 words will be generated. It is important to save and preserve them.
You will be asked for a password to finalise blockchain operations. The 12-word code, on the other hand, will serve you when you need to move your blockchain wallet to other devices - such as when you change your mobile phone.
5. Finally you are ready to register: you need to have your Colnago card and your bike with you. If you haven't already done so, first activate the Colnago Card you received with your bike by clicking on your profile and then on 'Manage Colnago Card'. Scan it by slowly swiping the card along the back of your mobile phone. It is important to check where the NFC antenna is located on your model and to verify that the NFC scan function is active
In the case of the iPhone 13, the NFC antenna is located at the top of the phone.
6. Once you have registered your Colnago Card for your bike, click on the '+' button on the main screen, select 'Register your bike' and follow the instructions. First, scan the Colnago Card, passing it slowly along your mobile phone where the NFC antenna is positioned. Then scan the NFC tag on the bike. The NFC tag is the screen-printed sticker on the down tube between the bottle cage and the bottom bracket. At this point the bike is registered!
Again, it is important to pass the phone slowly over the Colnago blockchain sticker on the down tube.
The Colnago V4 is not one of the bikes equipped with NFC - Blockchain technology.
To get the Colnago 3-Year Warranty, register your purchase on the form on this page .
You will need to enter your frame number and proof of purchase. It is important that you write your serial number correctly.
How to find the serial number on a Colnago V4?
If your bike was produced after 2022, you must locate the QR code located under the bottom bracket. By scanning it, a text with letters, numbers and dashes will appear. Copy it exactly into the serial number field.
The serial number is also shown in full above and below the QR code. If you are not able to scan the code, enter the part above and the part below the QR code in the registration procedure exactly as they are written, including dashes.
For bicycles produced before 2022, you will find the serial number written in full under the bottom bracket. Copy it exactly as it is written.
The Colnago G4-X is not one of the bikes equipped with NFC - Blockchain technology.
To be eligible for the Colnago 3-Year Warranty, register your purchase on the form on this page .
You will need to enter your frame number and proof of purchase. It is important that you write your serial number correctly.
How to find the serial number on a Colnago G4-X?
If your bike was produced after 2022, you must locate the QR code located under the bottom bracket. By scanning it, a text with letters, numbers and dashes will appear. Copy it exactly into the serial number field.
The serial number is also shown in full above and below the QR code. If you are not able to scan the code, enter the part above and the part below the QR code in the registration procedure exactly as they are written, including dashes.
For bicycles produced before 2022, you will find the serial number written in full under the bottom bracket. Copy it exactly as it is written and register within 30 days of purchase.
The Colnago Master and Colnago Arabesque are not among the bikes equipped with NFC - Blockchain technology.
To be eligible for the Colnago 3-Year Warranty, register your purchase on the form on this page .
You will need to enter your frame number and proof of purchase. It is important that you write your serial number correctly and that you register within 30 days of purchase.
How to find the serial number on a Master
The serial number of steel frames is usually located at the rear rear derailleur hanger. It is engraved in the steel. The serial number consists of numbers and letters, without spaces or dashes.
To be able to read it, remove the rear wheel.
All Colnago bikes produced before 2021 that are not a C68, V4Rs, or limited series, are not among the bikes equipped with NFC - Blockchain technology.
To be eligible for the Colnago 3-Year Warranty on one of these bikes, register your purchase on the form on this page .
You will need to enter your frame number and proof of purchase. It is important that you write your serial number correctly and that you register within 30 days of purchase.
How to find the serial number on a Colnago bike?
The serial numbers are usually located under the bottom bracket shell, or by the two rivets on the down tube, under the bottle cage.
In the case of the C64, the serial number is written on a riveted metal plate located under the bottle cage.